Entry Level Contact Center Customer Service Representative

Manpower Inc
Published
October 3, 2020
Location
Austin, TX
Category
Job Type

Description

LogistiCare is one of the country's largest providers of Non-Emergency Medical Transportation and provides transportation to our member's health care providers.

Our Customer Service Representatives work in a call center environment and are a lifeline to our members on their road to better health.

The Customer Service Representative will:

- Assist customers with transportation questions and concerns
- Schedule, modify and cancel reservations as requested
- Receive and document customer concerns

Requirements:

- High school diploma/GED
- Great customer service skills
- Strong computer skills

*Six months to one year prior contact center experience and/or prior customer service experience with heavy phone volume and data entry strongly preferred. We offer 2-3-weeks paid and remote training period

*After the training, the job is on-site

*Benefits included! (401k, paid time off, paid holidays, health benefits, room for growth, etc.)

*$12.50/hr (monolingual), $13.00/hr (bilingual), extra $0.50 for the after hours shift. FT permanent position

Only registered members can apply for jobs.

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