Amazette Gruver

Receptionist
  • Round Rock, Texas
  • March 17, 2019

I am a highly experienced young lady, who has knowledge in Retail, Customer Service,
Hospitality, Elderly Care, and Pest Control. My goal, one day, is to be able to manage my
own company, though I am unsure of what product or service I would like to provide the
public. I have a variety of different skills that will help me advance towards my goals. I
plan to work hard each day so that I can make my dream come true.

Category
E-mail
amazetteiris8@gmail.com
Phone Number
512-817-7754

Education

Diploma @ Western High School
Aug 2012 — Jun 2015
I graduated a year early with AB Honor Role and Perfect Attendance. I maintained a GPA of 3.8 throughout my entire high school career.

Experience

Receptionist/Routing Specialist @ Real Green Lawn Care and Pest Control
Aug 2018 — Jan 2019
As a receptionist, I answered incoming calls, sent emails and letters to clients, and
assisted Account Managers with day to day activities. By October, I was promoted
to the Routing Specialist, where I made the technician routes for the upcoming
services the next day. I also contacted our clients who wanted notifications of their
services by phone.
Account Manager @ EnviroGuard Pest Control
May 2018 — Aug 2018
I answered our incoming calls and assisted clients with
their needs. I managed scheduling or rescheduling services, updating and
processing billing information, and provided quality care to our clients. I assisted
the Office Manager and CEO with day to day activities, such as assisting office
staff, clerical duties, and providing input for upcoming projects.
Guest Service Representative @ Residence Inn
Jan 2018 — Apr 2018
My duties as a guest service representative included: checking guests in and out of
the hotel in a fast, courteous, and kind manner. I answered any questions regarding
the hotel and the surrounding area to my fullest knowledge, assisted them with
carrying their luggage to their rooms, and provide customer service so memorable,
that they would recommend our services. I also provided clerical duties, such as
answering the phone, filing paperwork, and assisted all co-workers when they
were in need (laundry associates, housekeeping, etc.).
Caregiver/Med Tech @ Avalon Memory Care
Oct 2017 — Jan 2018
I provided prompt care to residents with Alzheimer’s Disease, Dementia, and
Parkinson’s Disease. This care included giving them medications on time;
maintaining a clean, safe work environment, and providing personal care for each
individual resident. As a med technician, I was the second highest person in
management. I answered family member questions, contacted hospice when
needed, and performed many clerical duties for the RN of the facility. During my
time at this employment, learned how to properly care for residents who had
become incontinent, needed assistance with a Hoyer Lift or Gate Belt, and
administering the correct dosage of medication to those within the facility.
Waitress/Barrtender @ Copperhead Grill
May 2016 — Jul 2017
I maintained a fun, relaxed work environment for customers by keeping the bar
and dining areas spotless. I prepared adult beverages and served them to
customers, along with food that they ordered. I assisted customers with a fast and
courteous check out experience.

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