Donna Cowan

Experienced 4-Star Service Professional
  • Fairfield, CA
  • December 11, 2018

Five years in a hospitality sales position, and over 11 years of customer service experience and continuous work history. Earned a Bachelors Degree in Marketing, International Business, and Film at Sacramento State University.

E-mail
cowanmob@yahoo.com
Phone Number
2097407953

Education

Bachelors of Science, Business Administration @ CSU Sacramento
Aug 2008 — Dec 2013

Experience

Group Sales Coordinator/Alliance Account Sales @ Napa Valley Lodge
Jan 2014 — Current
Primary responsibilities include managing all corporate and social group bookings, planning and executing group events, booking and tracking business traveler reservations, coordinating group itineraries and travel accommodations, processing contracts and billing, managing the hotel's social media postings across multiple channels, leading hotel renovation projects, and performing all duties to meet standards of a 4-star hotel.

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