• Created training materials and standard operating procedures.
• Initiated and maintained a rapport with clients and sales managers through written correspondence.
• Trained new hires on both team policies and system software.
• Compiled data about ads and advertisers in order to refine policy.

• Provided concise and direct explanations of dense academic material.
• Translated material from English into Spanish.
• Provided an encouraging and positive environment for students to learn.
• Increased participation through my enthusiasm and ability to connect with clients.

• Provided outstanding customer service, both in English and in Spanish.
• Managed kitchen integrity of kitchen equipment
• Foresaw needs of restaurant and addressed them accordingly.
• Organized kitchen supplies, ingredients, and publicity material monthly.

• Balanced $15,000 budget for events and supplies.
• Created events designed to provide the foundation for community building on-campus.
• Facilitated bi-weekly meetings of twenty people.
• Performed inventory control, ordering, and purchases for the organization.