Experinced Financial Investigator, Management skills, hard worker, Achiever
- Cedar Park, TX
- September 28, 2018
Category
E-mail
Phone Number
Education
Bachelor's Degree in Actuarial Science
@ University of Texas at San Antonio
Jan 2014
— Dec 2015
Experience
B2B Customer Service Representative
@ Harte Hanks
May 2018
— Current
-High Volume of Outbound Calls to reach out new clients
-Inbound Calls
-Educate clients regarding the products to be sold
-Handle clients concerns regarding their existing accounts
-Data Entry
-Weekly reports for leads generated
-Inbound Calls
-Educate clients regarding the products to be sold
-Handle clients concerns regarding their existing accounts
-Data Entry
-Weekly reports for leads generated
Financial Fraud Investigator
@ International Bank of Commerce
Aug 2016
— Aug 2017
-Investigated and assessed alerts for potential money laundering risks in the bank
-Ensured efficient identification and monitoring of suspicious activities and transactions
-Stayed current with money laundering and terrorist financing behaviors, issues, policies, regulations, and developing trends
-Arranged weekly, bi-weekly, monthly, quarterly, and annually reports
-Monitored clients banking accounts activities to reinforce clients financial security
-Analyzed external/internal financial transaction trends
-Ensured efficient identification and monitoring of suspicious activities and transactions
-Stayed current with money laundering and terrorist financing behaviors, issues, policies, regulations, and developing trends
-Arranged weekly, bi-weekly, monthly, quarterly, and annually reports
-Monitored clients banking accounts activities to reinforce clients financial security
-Analyzed external/internal financial transaction trends
Business Researcher
@ Small Business Development Center
Jul 2015
— Jan 2016
-Analyzed statistical and demographic data for the given industry in order to make accurate forecast for investment portfolio
-Developed and updated Business Plans for small business entrepreneurs
-Conducting detailed market activities investigation in order to create marketing strategies for advertising campaigns
-Setup record-keeping systems and analyzed financial ratios
-Developed and updated Business Plans for small business entrepreneurs
-Conducting detailed market activities investigation in order to create marketing strategies for advertising campaigns
-Setup record-keeping systems and analyzed financial ratios