Robbie Smith

Experienced Customer Service
  • Killeen, Texas
  • October 9, 2018

ROBBIE SMITH
2206 ANDOVER DR
KILLEEN, TX 76542
(254) 350-3215
robbiesmith0522@yahoo.com
Work History
HEB Distribution, Temple, Texas
Warehouse Nov 01, 2017 - Jul 13, 2018
Operate a barret and order select product, load on a pallet and stock by shipping and receiving.
Teleperformance, KILLEEN, Texas
Customer Service Rep May 08, 2017 - Oct 24, 2017
*I was to answer the phones for Humana Insurance members
*Answered Inbound calls for Humana Insurance members
*Explained Insurance plans and assisted members with any issues
*Researched members accounts to resolve difficult questions
*Accurately documented all accounts
Sears Holdings, ROUND ROCK, Texas
Customer Seervice Rep Nov 01, 2016 - Mar 01, 2017
*I was to answer the phones for Sears Shop Your Way customers.
*Answered Inbound Calls for Sears Shop Your Way Customers
*Resolved customer inquiries and complaints
*Accurately documented all accounts
Walmart, KILLEEN, Texas
Cashier Apr 15, 2015 - Mar 31, 2016
*To operate a cash drawer, Keep a clean and safe work environment.
*Responsible for operating a cash drawer
*Issuing receipts and refunds
*Responsible for balancing the cash drawer
Nexxlinx, AUSTIN, Texas
Customer Service Representative Oct 01, 2014 - Apr 01, 2015
*Promptly Answer Inbound Calls for Time Warner Cable Customers
*Provide excellent customer service
*Navigate through multiple systems and log calls correctly
*Providing clear documentation of all calls and resolutions
*Researching the customers account and resolving all questions and ongoing issues
Enginnered Sintered Components, TROUTMAN, North Carolina
Machine Operator Jul 01, 2013 - Mar 23, 2014
*Successfully operated machinery
*Kept accurate logs
P.S.I, TEMPLE, Texas
Inventory Specialist May 15, 2012 - May 13, 2013
*To keep an accurate count of all merchandise and enter all data into the computer.
*Kept an accurate count of all merchandise at all times
*Data entry of up to date amounts of merchandise
Vet Pride, COPPERAS COVE, Texas
Cook Nov 18, 2010 - Nov 08, 2011
*Followed recipes to prepare and cook food
*Served food on the line
*Responsible for keeping work station clean and safe
Calendar Club, AUSTIN, Texas
Inventory Specialist Jan 03, 2010 - Nov 05, 2010
*Kept an accurate count of all supplies ordered
*Responsible for researching and resolving any issues with incorrect counts
C V SERVICES, KILLEEN, Texas
COOK, JANITORIAL Dec 22, 2007 - Dec 15, 2009
*Followed recipes to prepare and cook food for 800 Soldiers Training for Iraq
*Kept a safe and clean work environment
Salliemae, KILLEEN, Texas
Phone Representive Oct 21, 2006 - Feb 15, 2008
*Answered inbound calls from college students
*Assisted with the FAFSA Application
G C Services, KILLEEN, Texas
Phone Representive Jan 23, 2005 - Oct 17, 2006
*Answered Inbound calls from customers who were paying their care note
*Researched customers accounts and assisted with questions and ongoing issues
*Accurately documented calls

Category
E-mail
Robbiesmith0522@yahoo.com
Phone Number
2543503215

Education

Diploma @ Destiny High School
Aug 1999 — May 2003

Contact Candidate

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