Sarah Couteau

Customer Service and Administrative Assistant
  • Round Rock, TX
  • October 5, 2018

I am proficient in Microsoft Office applications, 10-key, multi-line phone systems, QuickBooks, and various email and inter-office messaging platforms. I also have experience in the following: register and cash handling, interpersonal communication, customer service, conflict resolution, scheduling, and inventory management. Furthermore, I have excellent organizational skills, am detail oriented, and enjoy learning and implementing new technology.

Category
E-mail
couteau.sarah@gmail.com
Phone Number
5129067911

Education

continuing education @ Austin Community College
Aug 2007 — May 2015
diploma @ Richard King Highschool
Aug 2006 — May 2007

Experience

Logistics Prep and Flow Coworker @ Ikea
Feb 2018 — Jun 2018
• Run, check, and investigate inconsistencies in daily warehouse movement report
• Replenish stock in customer areas and minimize back stock wherever possible
• Efficiently manage time and communicate any stock issues to management
Seamstress @ Mosaic Weighted Blankets
Jan 2017 — Current
• Manufacturing weighted blankets and assisting with other stages of production as needed
• Implementing creative solutions to repair flawed products for discounted sale
• Assisting with sewing tests and training new seamstresses
Cleaning Technician @ The Purple Fig Cleaning Company
May 2016 — Jan 2017
• Cleaning businesses and private residences using eco-friendly products and techniques
• Working independently and as part of a team, coordinating schedules as necessary
• Communicating anything out of the ordinary to the office manager and clients
Office Administration and Product Expert @ Timeless Trends
Aug 2014 — May 2016
• Customer service, including: consultations, account setup/management, collections, and front-end POS functions
• Utilizing back-end POS functions to investigate and correct inventory inaccuracies
• Writing, editing, and proofing website content
• Conducting market research and recruiting designers to improve product offerings
Customer Service Representative @ Hancock Fabrics
Apr 2014 — Aug 2014
• Customer service, including: greeting customers, consultations, and front-end POS functions
• Restocking store and staging displays
• Coordinating schedules to ensure store was fully staffed
Office Administration/Scheduling @ Continental Healthcare
Jul 2013 — Nov 2013
• Account setup and management, including: confirming doctor's orders, recording all home visits and communication with clients,
• Scheduling RN and LVN visits to client's homes
• General administrative tasks, including: transcribing meeting minutes, setting up interviews and orientation for new employees
• Researching and ordering medical supplies
Customer Service/Sales Support @ Sew Much More
Oct 2012 — Apr 2013
• Customer service, including: greeting customers, consultations, account setup/management, collections, and front-end POS functions
• Restocking store, staging displays, and ordering inventory
• Utilizing back-end POS functions to investigate and correct inventory inaccuracies
• Supporting sales team members by running financing for machine sales

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