TeAudra Mitchell

Experinced Customer Service Specialist
  • Austin, Texas
  • November 20, 2018

Te'Audra Mitchell

Email: teaudram@gmail.com

Phone  (512)529-5190

Willing to relocate to: Round Rock, TX - Pflugerville, TX - Austin, TX. Authorized to work in the US for any employer.

Work Experience

  • Customer Support Representative- ATC Group Services - Austin, TX July 2018 to Present My job is to be Tech support for all in-store Home Depot employees worldwide. Helping them troubleshoot software issues.
  • CSR - Customer Service Representative - Logisticare July 2017 to May 2018

I was responsible for making/setting up rides for members with traditional Medicaid for doctors/hospital appointments efficiently and effectively while providing great customer service.

  • Front End Assistant Manager/Bookkeeper - Randall’s - Austin, TX April 2018 to July 2018

My job was to supervise and coordinate retail sales workers. I was in charge of handling customer requests, training employees, implementing front end policies, and assessing staff performance.

 

 

 

  • YMCA Counselor - YMCA - Austin, TX September 2016 to June 2017

I was responsible for watching over Elementary children Ages 4-10. Planning out their daily activities and seeing to them doing their homework until their parents were able to pick them up.

Education

  • Diploma in General Manor High School - Manor, TX August 2012 to June 2016.
  • Currently attending Austin Community College.

Skills

 

  • Receptionist
  • Retail Sales
  • Excel
  • Filing
  • Certified Nursing Assistant
  • Typing
  • Customer Care
  • Call Center

 

 

 

Additional Information 

Computer Skills Courses- Efficient in Microsoft Word, Excel, and PowerPoint (3 years), Customer Service-- went through multiple customer care trainings and worked as a Customer Care Rep. (1 year), Office Assistant- In charge of greeting parents, filing and doing other office work. (2 years), Worked with kids ages 0-10 in school settings. (2 years)

Category
E-mail
teaudram@gmail.com
Phone Number
512-529-5190

Education

N/A @ Austin Community College
Jul 2016 — Current
Pre-Health Science
Diploma @ Manor H S
Aug 2012 — Jun 2016
General studies

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